DELIVERY AND TERMS

Please note that our detailed terms and conditions of trading will be found on the front page of our on line catalogue, immediately below the main menu. The objective of this page is to highlight the key points.

FREE DELIVERY

Delivery within the United Kingdom is free for all orders of £50.00 or over (delivery charge for lower value goods £3.50). Delivery within the EEC will be free of charge for all orders of £100.00 or more (delivery charge for orders less than £100 within the EEC will be £5.00)

 For the USA, Australia, Canada, New Zealand and Japan and most other countries delivery will be free for all orders of £500.00 or more. Orders under £500.00 will attract a delivery charge of £27.50 to cover the use of a courier but we can quote for cheaper methods of delivery for non fragile items

FULFILLMENT

For all items in stock, orders will be confirmed and fulfilled within 5 working days. Please allow a further 5 working days for delivery within the UK and another 5 days for delivery with the EEC. Delivery to the rest of the world will depend on the carrier used and will be quoted on confirmation of order. Out of stock items will be placed on back order and the customer advised at once. Items no longer available will be advised to the client with 72 hours.

CURRENCY

Transactions will be in £ Sterling at the prevailing exchange rate on the day of purchase.

PAYMENT

Payment can be by cheque, bank transfer or credit card in advance of shipment, using E mail,  fax, telephone or post.

CREDIT CARDS

We accept Visa, Mastercard,  Delta or Switch cards

TAX

 The pages on this web site display prices without VAT

GUARANTEE

We accept the return of any goods ordered by Mail Order and sent back to us within 14 days of receipt for any reason, provided they are returned to us in the condition they were received, by a reputable carrier and at your expense. Any item over £500.00 in retail value must be returned to us by a carrier approved by us in advance and fully insured.

 ORDERING AND ADVICE

On Line Catalogue

E Mail advice: advice@artycat.com

24 Hour ordering or requests for advice by fax: 44 (0)1634 846681

Telephone Artworks and Craftworks: 44 (0)1634 843881
 (09.00 am to 5.30 pm Monday to Friday, 9.30am to 5.30pm Saturday)

Telephone Gallery: 44 (0)1634 843081
(09.30 am to 5.30 pm Monday to Saturday)